Grail Retreat Terms and Conditions

CANCELLATIONS & REFUNDS

It is the responsibility of the participant to examine the reservation confirmation and ensure that the particulars contained therein are correct.
30% of your retreat payment constitutes a non-refundable deposit up to 4 weeks before the event. If a participant cancels within 4 weeks of the event, they forfeit all monies paid.

In the unlikely event of unforeseen events such as severe illness, bereavement or situations beyond our control, such as, but not limited to, air strikes or natural disasters, Tanishka reserves the right to reschedule and shall inform all retreat participants as soon as possible. We do not accept responsibility for any costs incurred, such as non-refundable airfares. For those booking flights to attend, we recommend booking flexi-fares and cancellation insurance for peace of mind. Tanishka can accept no responsibility for the delay or cancellation of any flights, trains, buses or other forms of transport. HEALTH AND SAFETY
Participants must provide details of any pre-existing health conditions in their registration form within 7 days of registering/before the retreat commences – whichever happens first. Participants are asked to raise any concerns about pre-existing health conditions that could potentially restrict their degree of participation prior to the event. The degree to which you participate in any session is always at your discretion.
It is the responsibility of the participant to notify the retreat faculty or support team immediately if they experience any pain or sickness during the retreat.
While Tanishka and her team will undertake measures to uphold a responsible duty of care, Tanishka is not personally liable should you sustain an injury during the retreat, during sessions, while using the venue’s facilities, or due to incidents such as natural disasters, war, “acts of God,” airport closures, civil strife, or accidents.
We strongly advise you to purchase travel insurance if you are travelling internationally to attend this event. Tanishka accepts no liability for loss, damage, injuries, or illnesses incurred while travelling to and from the event. SECURITY
Tanishka cannot accept any responsibility for the loss or damage of personal possessions or valuables belonging to participants. It is advisable not to bring items of significant value on-site. COMPLAINTS
If you have any complaints during the retreat, we ask that you notify the retreat manager as soon as possible so they can be handled effectively and efficiently. These terms and conditions shall be governed by Australian law, and the parties consent to the exclusive jurisdiction of the Australian courts in all matters regarding them. CONDUCT OF BEHAVIOUR
The participant shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Tanishka, the venue and its guests, staff or owners.
The participant shall keep all event supplies & the property fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
Tanishka reserves the right to terminate use of the property or any of its facilities by the participant in the event of any breach of these terms and conditions. The participant will be required to vacate the property, and Tanishka shall not refund payment or accept any consequential liability damages or loss. INTELLECTUAL COPYRIGHT
Tanishka retains all copyright licence rights and sole exclusive ownership of the information, photographs and material used within the event and displayed on its website. The material may not be modified, copied or used in any other way.
Photographs and videos will be taken during this event for documentation, funding submissions and promotional purposes. Tanishka will own the copyright of images and footage taken at this retreat. Sacred ceremonies will not be filmed.

Our Commitment To Privacy: Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our event page and at every point where personally identifiable information may be requested. This privacy policy sets out how Tanishka uses and protects any information that you give Tanishka when you use our website or join our database. Tanishka is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified and informed, then you can be assured that it will only be used in accordance with this privacy statement. Tanishka may change this policy from time to time by updating our website and administrative procedures. You should check our page from time to time to ensure that you are happy with any changes.

This policy is effective from January 2018.

What we collect:

We may collect the following information: name, contact information including email address, and other information relevant to customer participation in the event.

The Information We DON’T Collect:

Credit/Debit Card Information – all payments are processed through PayPal, who ensure your banking details are never viewed by us.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reason: internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about special offers or other information that we think you may find interesting using the email address you have provided. We may contact you by email.

We may use the information to customise our website according to your interests. Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies:

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not

governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website or a pop-up appears, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes or simply exit the pop-up. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at admin@themoonwoman.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.